Terms & Conditions

Your consent

By using our website and passing your information on to us you consent to the use of this information by Peppertrees limited.

The use of cookies

We use cookies to make your online shopping experience as efficient as possible and to make it possible for you to keep returning to your shopping basket.

You will not be able to use this website if you have chosen not to accept cookies.

Free gift with purchase

From time to time Peppertrees will promote a free gift with every order. Only one gift will be shipped with an order. We reserve the right to change the gift without notice and to replace it with something of an equivalent value.

Product representation

Whilst every effort is made to give you a most accurate visual and written description of merchandise we cannot accept responsibility for colour variation. Colour accuracy may be different due to your own particular monitor.

Product availability

Our website is updated on a daily basis and it is our intention to only show you merchandise which is available for immediate dispatch. However, from time to time we may have sold out of an item before we have updated the site.

If we are unable to fulfill your order we will contact you within 3 working days of receipt and establish whether you are happy to receive a part order (if applicable) or, to give you an indication of when we anticipate an item being back in stock. At this point you have the option of canceling your order and being refunded in full for the goods in question and any related postage costs.

In the case of part deliveries, you will also be notified, only one gift with purchase (where applicable) will be sent to you and you will only be charged for postage and packaging costs once.

Special orders of merchandise no longer on the website

Due to the nature of our business and to keep our customers inspired we change our stock on a seasonal basis. We are unable to place special orders for individual items once they have been deleted from our website.